Where Hospitality Matters

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WHERE HOSPITALITY MATTERS! PRINCIPLE OF MONARCH GROUP OF HOTELS

Preparing for wedding events takes a lot of your energy and at the end of it you still feel it is not enough. We can completely understand your dilemma and stress and to help you in this from setup to clean up we are there to take care of it all.

We are a breather to your hectic wedding preparations. Be it Haldi, Mehendi, Sangeet, Cocktail party or wedding day, you relax and enjoy each event with great ease as we are there handling it with perfection. We are versatile in organising any kind of event, minute details are looked into, pillarless banquet hall, perfect location, beautiful outdoor and indoor setting, music and decoration top-notch, luxurious guest accommodations and all-in-one compact packages to make Your Wedding celebrations worth remembering.

If you are looking for a destination wedding, then Pune is the new trending place these days. Located in the outskirts of Pune amidst Nature, Regal Banquet at The Monarch, Chakan is the ideal wedding Venue for all our events. We could proudly say ‘Hosting Experience is different under one roof for all your celebrations.’ It has a Pillar-less banquet hall with 300+ guests seating capacity, 400+ floating; Conference room with 100 guests capacity; Meeting room with 50 guests capacity and Outdoor area with 250 guests capacity. Equipped with amazing amenities to make your stay memorable like bridal-dressing room, Valet parking, In-house Restaurant, Club House, Buffet Arrangements, In-house Photographer and many more. All this to cater to your wedding needs beyond expectations.

With Monarch, you are not just limited to Pune, we also have Imperia Banquet in Navi Mumbai to celebrate a wedding within the city limits. As you enter our banquet hall, you will enjoy the ambience, meticulously designed hall, the decoration will take you into a magic world, it is a perfect canvas for a dream event, royal feast to cater to your taste buds and amazingly helpful staff and professional service with personal touch.

Don’t Think Much! Weddings happen only once – Book the Best with Us.

 

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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