Where Hospitality Matters

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Family-Friendly Escapes

Family-Friendly Escapes: Amenities for Every Age at Monarch Group of Hotels!

When it comes to organising a family trip, finding the ideal hotel rooms that meet the demands of each member is challenging. However, families can be confident that their stay at the Monarch Group of Hotels will be nothing short of outstanding. We provide an outstanding family vacation with a variety of features designed to please guests of all ages.

 

Enhanced Standard Amenities 

 

At Monarch Group of Hotels, what may appear to be normal services elsewhere are raised to new heights. From the minute families enter their rooms, they are met with a sense of ease and luxury. 

Spacious rooms with modern comforts guarantee that everyone is at ease, and dedicated housekeeping services keep the setting spotless during the stay. Furthermore, personalised details like welcome treats for the kids foster a sense of warmth and hospitality, making families feel right at home.

 

Engaging Family Activities

 

We have plenty of entertainment activities to keep families involved and amused. Instead of depending on planned programmes, we invite families to connect via shared experiences.

Whether it’s exploring the surrounding area or something else, there’s something for everyone in the family to enjoy. We guarantee that families make lasting memories that extend beyond the limitations of a traditional resort environment by instilling a spirit of unity and adventure.

 

Culinary Delights for Every Taste

 

Indulging in exquisite cuisine is an essential component of every vacation experience, and we excel at delighting even the most discerning palates. Families can embark on a gastronomic journey tailored to their specific likes and preferences with a wide variety of dining alternatives available. 

There’s plenty for everyone’s taste buds, from full breakfast buffets with an assortment of foreign specialities to in-room services presenting the best of local cuisines. Furthermore, the hotel’s welcoming staff is always available to accommodate dietary restrictions and special requests, ensuring that each meal is a memorable experience for the entire family.

 

Book Your Family-Friendly Escape with Monarch Group of Hotels! 

 

We guarantee an amazing experience full of comfort, adventure, and gastronomic pleasures. By providing upgraded amenities, engaging activities, and scrumptious dining options, the hotels provide the ideal location for families to gather, unwind, and make cherished memories that will last a lifetime.

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Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.