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Festive Vibes at monarach Group

of Hotels: A Home Away from Home Celebration

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As the festive season approaches, excitement fills the air, bringing with it a sense of joy, togetherness, and celebration. We at Monarch Group of Hotels recognise the value of these unique occasions, particularly for people who are travelling far from home. Our hotels become your home away from home, providing a cosy and lively atmosphere full of holiday cheer, whether you’re a business or leisure traveller.

A Grand Celebration for Every Guest

From the grandeur of Ganesh Chaturthi to the vibrant Navratri, sparkling Diwali, happy Christmas, and beyond, our hotels come alive with the spirit of the season. We make sure that our guests are fully immersed in the rich cultural tapestry of India by celebrating each holiday with a distinct flair.

Imagine entering a lobby that is decked up in traditional décor, sparkling lights, and vibrant rangolis. Our internal gatherings are a highlight of the holiday season. We make sure that every moment is joyful with everything from live music and festive-themed banquets to traditional performances. Our ceremonies are open to guests, making it an incredibly engaging event. By dressing in traditional garb, our staff enhances the warmth and genuineness of the celebrations, making each visitor feel like a member of our large family.

 

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Celebrating with Business Visitors

Monarch Group of Hotels provides a cosy and happy atmosphere for our business customers who are away from their families throughout the holiday season. We go above and above to make sure you don’t miss the festivities since we understand how important these times are. We provide bespoke gifts, cultural events, and unique festive feasts that will make your hotel room feel like home. 

Royal Treats: Traditional Sweets

Royal Treats is a particular service that offers a variety of traditional sweets ideal for Prasad or as holiday gifts. It’s one of the distinctive products during the festive season. The passion and attention that goes into making these treats guarantees that you can savour the aromas of the season even when you’re far from home. Our corporate guests have come to love our Royal Treats, which bring a hint of sweetness to their holiday festivities.

Exclusive Festive Discounts

During the festive season, Monarch Group of Hotels is providing an amazing 40% discount 

on direct bookings to make your stay even more unforgettable. We would like to thank you for choosing to celebrate with us by making this offer. In addition to the direct booking discount, we have put together unique festive packages that include free breakfast, late checkout, and special access to our festive events. These packages are made to provide you with the greatest possible value and let you fully enjoy the holiday atmosphere.

Join the Celebration! 

Let the Monarch Group of Hotels be your place to be this festive season for happiness, festivity, and treasured memories. Make your reservation now to join us for all of our wonderful festivals, from Ganesh Chaturthi, Diwali to all in between. Every event we attend at Monarch is an opportunity to make memories that will last a lifetime, and we can’t wait to share them with you.

 

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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