Serving our guests is our priority and we give our best to make sure that all their needs are catered to. We believe in the loyalty of our guests and that is possible only when you put your best foot forward and provide the best of our hospitality acumen. Here we are happy to share a glimpse of what our valued guests have to say about us.
Our guest Mr. Ajith Kumar from The Monarch, Chakan said, “Overall hotel facilities are good. Hotel staff are very generous and reacting fast the demands. Buffet food system was too good. Food is tasty and more varieties provided. House keeping was clean, good and faster reacting to the customers (Gaurav gopal). Enjoyed my stay here. Thank you.”
Another guest Ms Param Ganguly who stayed at The Monarch, Rable feels, “I had the best experience to stay over here with my 1 yr old son. The staff is so cooperative and helpful, even they provided special food for my baby who have several food allergies thank you Chef Durga for your hospitality. And talking about the food it is very tasty. Overall thanks a lot for giving such nice experience.”
Mr. Sam believes, “Each penny spent was worth spending on such good stay….. Excellent Hospitality!”He stayed at Monarch Montvert, Rabale when he came for work to Mumbai.
We highly appreciate the kind words of Ms Mukta Hardesani who stayed at Serenity by Monarch, Baner, “It was a wonderful experience staying at Serenity by Monarch, Pune. The staff was cooperative, supportive and gave the best service. The room was spacious and good. While travelling I needed change in cash where the hotel staff helped me. Appreciate the safety perspective as I ordered food from Swiggy. They delivered the food parcel and delivered to me. The restaurant was also good. I asked them to make food the way I want and they gave their best to ensure the health perspective of the traveller. As I had come to play a sport, I couldn’t eat in the morning and had to leave for the same. They extended themselves and gave me breakfast for parcel. Really appreciate their services which are excellent and the entire staff communicate well. Shall highly recommend the hotel for a stay. Safe, friendly, and peaceful place. Thank you.”
The above-mentioned are just a drop in the ocean of feedback and reviews that we get from our guests on various platforms. We truly appreciate their time and effort. We work on their critical feedback well diligently to make sure that the guest is comfortable. ‘Where Hospitality Matters’ is our principle and we truly live by it. To experience our hospitality do book our properties and you will know what we mean when we say guest loyalty.