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MIDC Areas - A Trademark of Monarch Group!

In the fullness of time, we are launching our new property The Monarch at Turbhe, MIDC area. This was long awaited and as per the demands of our corporate clients we are finally at MIDC Turbhe. The Monarch, Turbhe as our brand suggests a premium category property to cater to the luxurious want of our clients at affordable prices.

 

As it has been our journey of conquering the Industrial areas and working to provide our corporate clients the best we could. This time also we have tried making our property different from the existing ones. The Monarch, Turbhe – Overlooking the bustling city of Navi Mumbai, it is just opposite Turbhe Railway Station is a perfect getaway for any Corporate as it is located in the Heart of MIDC Turbhe. What is different this time is bringing you the  Ancient Roman Style architecture Atrium adorned with Arial Plantation to enhance your stay and take you to the Roman era when you step out of your room.

 

The high-raised floors and the spacious well ventilated Atrium makes it a perfect place for fresh air and natural light to seep in, giving you an experience as if you are walking on the streets of Rome. The homesteads that beautify the railings and the central triangle makes way for a healthy and environmentally friendly space to live in and work at. What more can one ask for while on work stay. The vicinity of this property is lined with multiple restaurants to take care of your taste buds along with the In-house Cafe of The Monarch.

Hence this April be ready to book your stay with us at The Monarch, Turbhe to experience the lux

ury soaring high.

 

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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