Where Hospitality Matters

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Menu

pier ONE

- We Serve Passion-

Multi Cuisine Restaurant

Mon. - Sun.

Opening 11 am to closing 12 am

The Art of Cuisine

An elegant multi cuisine fine dine restaurant at The Monarch, MIDC Rabale with lip smacking delicacies to satiate your taste buds. The restaurant specialises in Continental food, so it’s a must try. It has live music to calm your senses and refresh your mood every weekend. Perfectly cooked biryani, paneer and pizza are among the dishes to be tasted at this restaurant. When inside, the ambiance is aesthetically pleasing

Make Reservations

Mon. - Sun.

Bar & Resturtant

Snappy and Tasty

The Monarch, First Floor, PAP P 352 TO PAR, 361,

MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 400701

+91 085912 01722

Swiggy Dine Out
Zomato Dine Out

Unplugged Weekends

Fri. - Sun.

8pm – 11pm

ADDRESS

Reservations / Refunds

+91 93219 89357/ +91 9321989463
reservation.exe@bookingsmonarch.com

 reservation.jr.exe@bookingsmonarch.com

Reservations / Refunds

+91 93219 89357/ +91 9321989463
reservation.exe@bookingsmonarch.com

reservation.jr.exe@bookingsmonarch.com

Corporate Bookings

+91 8591201721

sales.mgoh@hotelsmonarch.com

Corporate Bookings

+91 8591201721

sales.mgoh@hotelsmonarch.com

Banquets

+91 8591201721

sales.mgoh@hotelsmonarch.com

Banquets

+91 8591201721

sales.mgoh@hotelsmonarch.com

Monarch group of hotels logo

Restaurant

+91 9321989417 loyalty.cre@bookingsmonarch.com

Villas and More

+91 85912 01736
ms.reservation@bookingsmonarch.com

Customer Service

+ 91 9321989417/+91 9321989463

loyalty.cre@bookingsmonarch.com

reservation.jr.exe@bookingsmonarch.com

Restaurant

+91 93218 22963 loyalty.cre@bookingsmonarch.com

Villas and More

+91 85912 01736
ms.reservation@bookingsmonarch.com

Customer Service

+91 93218 22963/ +91 9321989463
loyalty.cre@bookingsmonarch.com

reservation.jr.exe@bookingsmonarch.com

LIST LINKS

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Client List

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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