Where Hospitality Matters

Spa & Wellness

Embrace the journey of self-care and renewal, and let us guide you towards a more radiant,
centered, and revitalized you.

Our LOCATIONS

Explore Us

monarch wellness

ABOUT US

Riva Spa and Therapy creates a sanctuary in the midst of a bustling city and gives you a soothing blend of contemporary aromatherapy massages and therapies for holistic rejuvenation. Understanding the demands of corporate life, we have developed spa services specifically for corporate clients. 

We at Monarch Groups have strategically incorporated spa facilities for corporates, recognizing the indispensable role of wellness and relaxation in the modern professional landscape. In the aftermath of demanding workdays, such amenities serve as vital sanctuaries, fostering rejuvenation and revitalisation. By empathetically acknowledging the demands placed upon corporate entities, we endeavour to provide a harmonious synthesis of rejuvenating spa experiences, catering to the discerning needs of the professional sphere. This endeavour seeks to afford corporate clientele the invaluable benefits of holistic well-being, thereby offering a seamless blend of luxury and practicality.

FAVOURITES

Riva Signature Spa

We identify your dosha, or energy force, and offer personalised therapies based on ancient knowledge to balance your body, mind and spirit.

Swedish Spa

 Combining traditional Indian healing with Western massage techniques, herbal poultices dipped into warm oil soothe stress.

Why Choose Us?

  • Certified Therapists: All of our therapists have undergone extensive training and certification.
  • Tailored Wellness: We adapt therapies to each person’s unique requirements and preferences.
  • Use of Organic Oils: In order to improve the therapeutic effects of our therapies, we employ organic oils and products.
  •  Sustainable Practices: We are dedicated to putting eco-friendly measures into place.
  • Exceptional Service: Every client is guaranteed to get individualised attention and great service from our committed personnel.
  • Membership Benefits: We provide our clients with recurring value and rewards for their commitment to us.

 

SPA SERVICES

SIGNATURE EXPERIENCES

Relax and recover with a wide variety of signature massages.

EMBRACE AYURVEDA

Explore our holistic treatments based on ancient knowledge to soothe the body and mind.

BODY THERAPIES

Restore vitality inside and out with our selection of scrubs and body work.

FACIAL CARE

These advanced treatments lend you a more youthful and flawless complexion.

COUPLES RETREAT

Immersive treatments bring you and your partner closer.

EXPRESS

Our 30-minute thai treatment is a quick refreshment break for time-savvy individuals.

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Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.