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Viman Nagar

Serenity by Monarch

Business & Premium Residences and Suites

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In the vicinity of an Affluent Residential area and Industrial Hub, this spacious 3-star boutique property is favourable for any Corporate employee looking for comfort as well as leisure. Maple car parking, free Wi-fi and many such amenities makes for a comfortable stay.

Rooms

Deluxe Twin Room- Viman Nagar SERENITY BY MONARCH

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Deluxe Room - Viman Nagar SERENITY BY MONARCH

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OUR AMENITIES

Restaurant

Breakfast Inclusion

Reception

Internet / Wifi (Public Area & Rooms)

Onsite Parking

Newspapers in room / lobby

ACTIVITIES & ENTERTAINMENT:

It has an in-house multi cuisine restaurant to satiate your hunger with lip-smacking delicacies.

Luxury rooms

Our visitor expect nothing less but luxurious stay and premium feel.

TV & Wi-Fi

All the contemporary technical amenities are included in every room or suite

Garage

Reserved parking place or garage place is standard in our offer for every guest.

Room service

Most demanding guests will find our room service to be “top of the notch” and a bit more

Call Now

+91 9321989392 /
+91 9321989463

Email

fo.vimannagar@
hotelsmonarch.com

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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