Where Hospitality Matters

The Magic of Christmas

Embracing The Magic of Christmas at Monarch Group of Hotels

Millions of people globally anticipate dazzling decorations, vibrant lights, mouth-watering food, upbeat music, and thrilling gifts as the year comes to an end. Yes, it’s Christmas approaching! 

 

Christmas is a time that is celebrated all across the world and is associated with warmth, family- gathering, and celebration. It’s more than just a religious holiday; it’s a phenomenon that brings people together for joyful celebration. 

 

Come explore the spirit of this global holiday with us, and know how the Monarch Group of Hotels elevates this beloved occasion with a touch of luxury.

 

The Spirit of Christmas: Global Celebration Facts

Beyond its religious roots, Christmas has developed into a global holiday that brings people together. It is fundamentally a celebration of cosiness, family get-together, and the giving spirit. It’s a phenomenon that cuts beyond boundaries, uniting communities and families regardless of religious views. Many people use it as an opportunity to get together around tables full of holiday treats, exchange gifts and practise kindness. It is a joyous occasion that is felt all throughout the world.

 

Whereas, at the Monarch Group of Hotels, this holiday season offers the chance to create lifelong memories—it’s not only about decorations and delicious food. Our range of exclusive deals and dedication to providing outstanding experiences entice visitors to enjoy Christmas in style. In between the traditions and foods, we establish a sanctuary where priceless moments are created.

Special Offer: Christmas Weekend Getaway! 

 

– Enjoy the holiday season with a 50% discount on your stay with complimentary breakfast at any of our hotels. Experience luxury at an exceptional price with a sumptuous breakfast spread, complimentary for all guests.

– Indulge in the flavours of the season with a 15% discount on Food and Beverages exclusive for The Monarch Rabale, The Monarch Chakan and the Monarch Turbhe!

 

–  Enjoy festive delights at pierONE, revelling in the HAPPY HOUR from Monday to Friday and tackling your taste buds. Immerse yourself in music and catch the excitement of the season’s best moments. Because, Live Music Nights are also here to bring fun to your table, every Friday, Saturday & Sunday.

 

– Delight in exclusive and delectable Special Thalis, offering a unique culinary experience this Christmas at Surbhi Malvani Kitchen & Bar. 

Holiday Season Recap with Monarch Group of Hotels

We offer an invitation for you to join in on the joyous festivities as the air is filled with laughter and twinkling Christmas lights. This Christmas season, enjoy the customs, savour the cuisine, and make treasured memories at Monarch Group of Hotels.

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Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.