Where Hospitality Matters

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Chakan, Pune

The Monarch Chakan

Business & Premium Residences and Suites

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The Monarch consistently thrives to reinvent itself as a brand by creating appealing interiors in a creative format. Our brand building is about creating a space for the corporate or the traveler segment in the industry. Since every customer is our priority, we believe in providing premium treatment to each and every one of them by adhering to our USPs at an affordable rate.

Rooms

Suite Room- Monarch Chakan

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Deluxe Room- Monarch Chakan

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Executive Twin room- Monarch Chakan

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CONFERENCES & BANQUET

for large, medium & Smaller events

• Banquet – 500 pax.
• Conference Room – 100 pax.
• Conference Room – 50 pax.

Regal Banquet

Activities & Entertainment

Reception

Spa & Wellness

Internet / Wifi (Public Area & Rooms)

Our Amenities

It has an in-house multi cuisine restaurant to satiate your hunger with lip-smacking delicacies.

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+91 9321822841 /
+91 9321989463

Email

fo.chakan@hotelsmonarch.com

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Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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