Where Hospitality Matters

Unlimited Offers for Unlimited Festivals!

Unlimited Offers for Unlimited Festivals!

Bharat aka India  is a vibrant country with a range of varied festivals celebrated with great gusto and fervour. While the celebrations happen all over the year, October till January is the time when the country can be seen at its vibrant best.

 

The greatness of Bharat’s culture can be found in its festivals. The vivid and vivacious festivals of India depict the greatness of our Indian culture. We all Bhartiya celebrate festivals with sheer enthusiasm and devotion. Our country is appreciated and comprehended as a plethora of festivals are celebrated here.

 

And to add to this festive mood and make your celebrations all the more exciting Monarch Group of Hotels  have come up with exciting and amazing offers.

 

We at Monarch Group of Hotels are giving up to 60% off on direct bookings via the website. We have special weekend offers on our premium category properties namely The Monarchs at Rabale, Chakan and Turbhe. This ‘weekend offers’ provides the opportunity to experience luxury at an affordable price.

 

We have also designed special lunch boxes for the various events of Ganesh Chaturthi. These delicious lunch meals are crafted as per budget and requirements. You also get to customise your menu as per your taste. This mind boggling offer is like a boon to many Ganpati Pandals this year.

 

We are ready to cater to your various needs this festive season. Are you ready to enjoy the same? Don’t just sit at home, plan your festivals in advance with us and enjoy every bit of it. If you are looking for meal plans for your celebrations within budget then you should definitely connect with us. May it be Ganpati Poojan feast or Durga Pooja Prasad, invite as many guests as you want to and leave your meal worries with us to take care. We make sure that your guest would leave on a happy note after enjoying the lunch boxes crafted by us.

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.