Where Hospitality Matters

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What Does Luxury Mean at Monarch Group of Hotels?

The Monarch Group of Hotels redefines luxury in a time when travel is more than just a trip and lodging is more than simply a place to stay. Situated in some of the most breathtaking locations in India, we provide an unmatched experience that combines luxury with individualised attention. Here, luxury breaks conventional notions and creates experiences that visitors will never forget. Let’s examine, what in the eyes of the hospitality industry, makes the Monarch Group of Hotels a shining example of luxury.

 

A Harmony of Comfort and Elegance

 

You are surrounded by an atmosphere of refined luxury as soon as you enter a Monarch hotel. Every hotel in the Monarch portfolio has been carefully designed to combine classic charm with modern elegance. Luxurious interiors with custom furnishings, stunning artwork, and cutting-edge conveniences create a setting where every element is designed to be both comfortable and aesthetically pleasing.

 

The suites and rooms are havens of peace, furnished with plenty of pillows, luxurious bedding, and linens with a high thread count to guarantee a good night’s sleep. The attractiveness is enhanced by roomy floor plans, marble-clad bathrooms with big soaking tubs, and expansive vistas from private balconies or terraces. You’ll feel like royalty because every aspect of these rooms has been carefully picked to promote relaxation and renewal.

Unmatched Customised Service

 

At the Monarch Group of Hotels, luxury encompasses both tangible and intangible elements that contribute to an unforgettable stay. Exceptional service that caters to the individual needs and tastes of every visitor is the distinguishing feature of our luxury. From the friendly greeting upon arrival to the customised care provided during your visit, our staff is committed to making sure that every moment is ideal. Legendary assistants at our hotels can arrange anything, from in-room dinner reservations at restaurants to custom local adventures that fully immerse you in the beauty and culture of your region. 

 

Culinary Excellence and Exclusive Experiences

 

Culinary excellence is a fundamental principle at Monarch Group of Hotels, where dining is an adventure through a world of flavours. Every hotel has a variety of eating options, all handpicked by chefs who have won awards, ranging from sophisticated fine dining restaurants to stylish bars and informal diners. The focus is on inventive culinary methods, locally sourced, fresh ingredients, and presentation that borders on the sublime.

Beyond the food, Monarch provides unique activities that enhance your visit. For those seeking relaxation, the Monarch spas provide tailored treatments that mix traditional healing traditions with modern techniques. Savour a trip that is holistic in nature and intended to revive your body, mind, and spirit.

 

Conclusion

 

Luxurious stays at Monarch Group of Hotels are multidimensional experiences that blend opulent decor, attentive service, and unique opportunities. It’s a dedication to establishing a haven where visitors can unwind, relax, and take in the splendour and beauty of their surroundings. Whether you’re travelling as a family, on a single retreat, or for a romantic getaway, we make sure that your stay is an amazing celebration of luxury. With Monarch Group of Hotels, experience the ultimate in luxury and make your next trip an amazing and decadent one.

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.