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Your Wellbeing is Our Priority! …rejuvenation brought to your workstays!

Stress no more!!! We can totally understand your long tiring work culture and your longing to get relief from it. The two best ways to unwind after a stressful work day would either be with a scoop of ice cream or with an uber-relaxing massage. We would actually pick the massage over the ice cream. Built to please one and all, we are back with RIVA SPA -absolute wellness service at The Monarch, Chakan, to help you unwind in peace. 

 

We have a wide selection of treatments at pocket-friendly prices especially bought for you along with a lot of trained, expert healing practitioners, standing out for the exquisite services on offer. A luxury Spa is the need of the hour and  these therapeutic treatments help to uplift your tired Soul and Body. Some of the benefits of wellness and Spa are:

 

> Elevate your spirits and amplify your energy levels.

> Uplift your physical and mental wellness.

> Relieves muscular tensions, increases circulation and promotes relaxation.

> Cope with your everyday work stress.

> Ultimate Journey of Rejuvenation.

> Prioritise your health.

> Reveal glowing, hydrated and radiant skin with a variety of treatments.

 

With the Monarch Group of Hotels you will always feel pampered and cared for. Experience the luxurious spa sessions after a long stressful day and relax and soothe your body as well as mind with the help of our wide variety of services and treatments tailor-made especially for you. Some of our signature packages are Riva special Spa, Aroma therapy, Deep-tissue healing and Ayurvedic massage to name a few.

 

Hurry!!! It is time to book your long stays with Us and relish these services at discounted rates!!!

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Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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