Cancellation allowed 3 days prior to Check In date. The hotel reserves the right to charge a penalty for the duration of the stay if cancelled within the cancellation period if it is a long duration reservation of more than 2 days.
If the guest cancels 3 days prior before arrival, a payment gateway charges shall be levied on the total amount paid and accordingly refund will be processed.
In case the guest cancels within 72 hours of check-in or on the day of check-in, 100% charges of the stay shall be charged as penalty.
After cancellation is approved by the Hotel management, refund will be initiated within 35 working days and the amount will be reflected in the guests account within 45 working days.