Where Hospitality Matters

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ELEMENT BY MONARCH

PREMIUM 4 STAR HOTEL IN PUNE

 
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Welcome to ELEMENT by Monarch, a hotel designed for comfort and convenience in Nighoje, Pune. Strategically located opposite the Mahindra & Mahindra plant, our hotel offers modern amenities, exceptional service, and seamless connectivity. Just 35 km from Pune Airport and 30 km from Pune Railway Station, we are the perfect choice for business and leisure travelers. Experience refined hospitality at ELEMENT by Monarch – where luxury meets efficiency

Rooms

Premium Deluxe

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Deluxe Queen

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Deluxe Twin

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Activities & Entertainment

 

• Restaurant

• Banquet For Meetings

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AMENITIES

Some of the Biggest Companies That Trust Our Services

Luxurious Rooms

TV & Wi-Fi

Parking Facilities

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+91 8655908849 /
+91 9321989463

Email

fo.nighoje@hotelsmonarch.com

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Monarch group of hotels logo

Unlock your full potential & embark on a fulfilling journey with us.

Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.
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Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.
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