Where Hospitality Matters

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The Idea Lab...

The Idea Lab... Gives Wings to Your Ideas!

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Corporate meetings and events are an inevitable part of all Companies and these meetings provide employees with the opportunities to discuss their thoughts, ideas, and concerns. Being a Corporate Hotel Chain we totally understand this need and have come up with the launch of our new conference hall named ‘The Idea Lab’ at The Monarch, Turbhe.

 

The Idea Lab is designed especially to cater to these corporate meetings and events with a floating capacity of 50 pax. We believe in making your task easy when you are staying with us and we think these meetings are a venue for the generation of new and innovative ideas.

 

Our conference halls are multipurpose in nature. You can book them at affordable rates with also the added advantage of food arrangements made sorted as per your requirement with our in-house restaurants.

 

Grab this opportunity and book in advance for your meeting needs. Our conference halls are equipped with all technological requirements. It is a true means of conveying feelings and expressions. Our Conference halls of Pune have truly witnessed the growth of many companies. They are communication drivers behind the organisation’s success. We expect the same to happen at  our Navi Mumbai conference halls.

 

If you are located in Pune and Navi Mumbai, feel free to get in touch with us to book our The Idea Lab for any events, meetings, exhibitions, and conferences. As always, happy to serve you with the best.

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Roles & Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations, amendments,refunds and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.
  • Working in a team environment.

Roles & Responsibilities

  • Develop hiring plans for every department in the hotel based on seasonal necessities.
  • Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
  • Assess, screen, and interview job candidates. 
  • Work to onboard new hires to make them feel comfortable.
  • Report on employee turnover rates.
  • Managing the salaries of the employees.
  • Execute employee retention programs such as end-of-season bonuses.
  • Organize training programs for all hotel employees such as customer service skills training (soft skills training).
  • Serve as a liaison for employees who possess inquiries on job-related issues.
  • Collaborate accommodation, transport, and catering for our employees when needed.
  • Administer remuneration, severance, and benefits policies.
  • Make sure the hotel staff complies with relevant safety and health rules.
  • Arrange employee records such as contracts, and pay special attention to visas and work permits.
  • Maintain all employee appraisals as required by hotel management policy.
  • Assist with the preparation, coordination, and execution of employee programs and events, such as regular staff meetings, food festivals, annual picnics, holiday parties, Wellness Fairs, farewell parties, and community service projects, among others.